Privacy Policy

Last updated: February 25, 2026

1. Introduction

OpenClawFast (“we,” “us,” or “our”) operates the OpenClawFast platform. This Privacy Policy describes the information we gather, how we use it, and the steps we take to keep it safe when you interact with our Service. We encourage you to read it in full.

2. Information We Collect

2.1 Information You Provide Directly

  • Account details: When you register through Google authentication, we receive your name, email address, and profile photo from Google.
  • Payment data: Subscription payments are processed via Stripe. We never store your complete card number on our servers.
  • Bot configuration: Any settings, preferences, or custom configurations you apply to your deployed AI assistant instances.
  • Support inquiries: Information you share when reaching out to our support team.

2.2 Automatically Collected Information

  • Usage metrics: Pages you visit, features you use, click behavior, and how you interact with the platform.
  • Device data: Your browser type, operating system, device category, and display resolution.
  • Server logs: IP addresses, access timestamps, referral URLs, and error records.
  • Cookies & similar technologies: We employ cookies and comparable tracking mechanisms to maintain sessions, store preferences, and understand usage patterns.

3. How We Use Your Information

We process the data we collect in order to:

  • Deliver, operate, and maintain the Service
  • Handle payments and manage your subscription
  • Provision and manage your AI assistant deployments
  • Send service-related notifications such as account confirmations, billing alerts, and security updates
  • Communicate new features or promotional offers (with the option to unsubscribe at any time)
  • Enhance and tailor your experience on the platform
  • Study usage trends to refine performance and introduce improvements
  • Identify, prevent, and address fraud, misuse, or technical problems
  • Meet our legal and regulatory obligations

4. Third-Party Services

We may share data with the following categories of external service providers:

  • Payment processing: Stripe handles all payment transactions securely on our behalf.
  • AI model providers: OpenAI, Anthropic, and Google process conversations routed through your deployed AI instances. We recommend reviewing their individual privacy policies.
  • Analytics platforms: We use analytics services to gain insight into how the platform is being used.
  • Messaging platforms: Telegram, Discord, and WhatsApp serve as the communication channels between your AI instances and end users.
  • Email delivery: We rely on third-party providers to send transactional and marketing emails.

We do not sell your personal data to any third party.

5. Bot Conversations and AI Data

Messages exchanged with your deployed AI assistant instances are routed through third-party AI model providers for processing. We may temporarily retain conversation metadata (e.g., message counts, timestamps) to operate the Service and monitor usage. We do not leverage the content of your bot conversations for AI model training or marketing purposes.

6. Data Retention

We keep your personal information for as long as your account remains active or as necessary to provide the Service. If you choose to delete your account, we will remove or anonymize your personal data within 30 days, except where retention is required by law or for compliance reasons.

7. Data Security

We apply industry-standard safeguards to protect your data, including TLS/SSL encryption in transit, secure authentication protocols, and role-based access controls. That said, no internet transmission method is entirely foolproof, and we cannot provide an absolute guarantee of security.

8. Cookies

We use cookies for the following purposes:

  • Essential cookies: Necessary for core functionality such as authentication and session management.
  • Analytics cookies: Help us understand visitor behavior and improve the platform.
  • Advertising cookies: Enable relevant ad delivery and campaign performance measurement.

You can adjust your cookie preferences through your browser settings. Be aware that disabling certain cookies may limit some features of the Service.

9. Your Rights

Depending on where you are located, you may be entitled to:

  • View the personal data we hold about you
  • Request corrections to inaccurate or incomplete records
  • Request erasure of your personal data
  • Object to or limit certain processing activities
  • Receive your data in a portable, machine-readable format
  • Revoke consent for data processing at any time
  • Opt out of marketing communications

To exercise any of these rights, contact us at support@openclawfast.com.

10. Children's Privacy

The Service is not designed for individuals under the age of 18. We do not intentionally collect personal information from minors. If we discover that data from a child under 18 has been collected, we will take prompt action to delete it.

11. International Data Transfers

Your data may be transferred to and stored in jurisdictions outside your country of residence. We implement appropriate measures to ensure your information remains protected in accordance with this Privacy Policy, regardless of where it is processed.

12. Changes to This Policy

We may update this Privacy Policy periodically. Any significant changes will be reflected on this page with an updated “Last updated” date. We recommend reviewing this policy from time to time.

13. Contact

If you have questions about this Privacy Policy or how we handle your data, please contact us at support@openclawfast.com.